Marketing for your kind of business

Marketing for local businesses: keep your location clear.

Antidote drafts Google Business posts and review replies for local businesses. You get location content and checks of available ratings, reviews, photos and nearby competitors. Your manager supplies current branch details and agrees with the team which replies need review and how regular posts should be published.

Start with your location

Confirm the address, services, opening details and photos you may use. Each branch needs its own connection, even when the branding looks the same. Your manager checks that the wording and selected profile describe the place customers will visit. Posts can explain a service or practical information about arriving.

Agree how replies work

A review reply is a public conversation with a customer. Thank them without repeating personal details or making promises you cannot keep. Agree reply rules with the team: eligible reviews can receive automatic responses, while others come to a person. Sensitive complaints need judgement and a private way to follow up.

See what needs attention

Local checks can show ratings, review counts, how often reviews arrive, photos and nearby competitors. If a value is missing, open the profile before drawing conclusions. Keep your own location pages accurate too. Posts, replies and website content can help customers find useful information, but cannot guarantee a Maps position.

Common questions

Can you reply to Google reviews?

Yes, through a connected account with the right access. Agree which replies can run automatically and which need a person.

Can we see nearby competitors?

Local checks can show nearby profiles and sampled Maps results. They may not cover every business.

Will this put us in the local pack?

No position is guaranteed. Check the search question, location and date when reading a result.

Book a 30-minute call.

See the app with examples from your industry, and what we would run for you.